Pet hotel software · Built for Thailand

    Run your pet hotel without the chaos

    Bookings, pets, payments, and customer chat — all in one place. Your customers book straight from LINE, and confirmations and reminders send themselves.

    Talk to us

    Works with your existing LINE Official Account — nothing for your customers to install.

    Built for Thai pet hotels

    From small home-based hotels to multi-room facilities, PetConnext is purpose-built around how pet hotels in Thailand actually run.

    • Multi-pet boarding from a single booking
    • LINE-native customer booking — your most important channel
    • Thai address & phone formats, bilingual TH/EN throughout

    How it works

    From the customer tapping your LINE menu to a paid, confirmed stay — three steps, fully automated.

    1. 1

      Customer books on LINE

      They tap your Rich Menu, pick dates and a room, and confirm — without ever leaving LINE.

    2. 2

      You manage in the dashboard

      The booking appears instantly. See today's check-ins, room availability, and every pet's care notes in one view.

    3. 3

      Reminders & payments send themselves

      Confirmations, payment reminders, and check-in messages go out automatically through your LINE OA.

    Everything you need to run a pet hotel

    Built for Thailand

    LINE customer booking

    Customers book through your LINE Official Account — pick dates, room types, and confirm without leaving LINE. Confirmations, payment reminders, and check-in messages send automatically.

    • Booking inside LINE
    • Auto reminders
    • Your own LINE account

    Bookings & calendar

    See every check-in, check-out, and pet at a glance. Real-time room availability, multi-room bookings, and a calendar view that doubles as a daily plan.

    • Multi-room, multi-pet
    • Live room availability
    • Calendar + day view

    Care logs & daily operations

    Track care logs, vaccinations, scheduled services, and medications. Every pet's history follows them across stays — your staff always know the context.

    • Vaccinations & meds
    • Scheduled services
    • Photo updates for owners

    Payments & reporting

    Record deposits, refunds, and walk-in payments. Apply discounts and promotions. Revenue, occupancy, and customer reports are built in.

    • Deposits & refunds
    • Discounts & promotions
    • Revenue & occupancy reports

    Pet profiles that remember

    Every allergy, medication, quirk, and vaccination — saved once and surfaced on every future stay. Returning pets feel like family from the moment they walk in.

    • Cross-stay pet history
    • Allergies, meds & quirks
    • Photo gallery per pet
    Why pet hotels choose PetConnext

    Less admin. Happier guests.

    The busywork that eats your day — answering the same LINE questions, chasing deposits, remembering every pet's needs — handled.

    Bookings come in while you sleep

    Customers book 24/7 from your LINE menu — dates, room, and pet details in one flow. No back-and-forth chat, no double-bookings.

    Every pet's details in one place

    Feeding, medication, allergies, photos, and past stays — so whoever’s on shift gives every guest the right care.

    Payments & reminders send themselves

    Booking confirmations, payment reminders, and check-in messages go out automatically through your LINE — you stop chasing.

    Your whole day at a glance

    Today's check-ins, check-outs, and which rooms are free — the moment you open the dashboard. No spreadsheet, no notebook.

    Real-time operations

    See your hotel update as it happens

    Bookings, payments, and care logs flow into the same view — no refreshing, no missed updates. Every staff member sees the same up-to-date information at the same time, on any device.

    • Bookings sync instantly across staff
    • The customer's LINE view stays up to date
    • Every status change is recorded for you

    Frequently asked questions

    Get in touch

    Have questions or want a demo? Send us a message or chat with us on LINE.

    Chat on LINE

    Our LINE Official Account is launching soon — drop us a message below in the meantime.

    Give your pet hotel its calmest week yet.

    Set up your rooms, connect your LINE, and take your first booking today.

    See pricing